Franchise Business Consultant

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In 1983, Orion was founded with a vision of providing restaurant-quality food to the on-the-go consumer. At that time, home pizza delivery competition was growing at a rapid rate, but there was no real focus on the consumer who desired that same quality food away from home.

We worked hard to make the original vision a reality, and in 1986 the Hot Stuff Pizza brand was born.  Orion Food Systems currently has franchises in 39 states, the District of Columbia and on U.S. military bases in seven foreign countries.

We are looking for a high energy, enthusiastic individual to join our team as a Franchise Business Consultant in South Bend, IN area.  If you have a sales background and the ability to help us grow our business, this position may be what you are looking for!

Specific Duties May Include:

  • Cultivate a favorable business relationship with the licensee/franchisee as their primary contact with them and their store management team. 
  • Responsible for growth on the base business using tools including, but not limited to, minimum average store visits per day and effectiveness of visits; PAWS warmer management, Menu mix, Analytical tool application.  
  • Responsible for educating on products, processes,  and food quality in the context of marketing and our contract understanding from Orion Food Systems for operators. 
  • Prevent account attrition (store closings). 
  • Account ownership through training and operational excellence. 
  • Train and develop new and existing licensees/franchisees and store personnel on proper operating procedures and Orion Food Systems standards. 
  • Implement roll out of all Orion Food Systems programs and new product introductions. 
  • Be knowledgeable of the franchise contract and manage to its opportunities by understanding, interpreting, upholding and enforcing compliance by all Licensees/Franchisees to Orion Food Systems standards, specifications and contractual requirements. 
  • Work with franchisee to develop targeted programs using existing training and other materials as a follow up to store visits. 
  • Recommend changes and solutions where needed to ensure the effective fulfillment of company growth objectives to move swiftly in relation to industry changes and opportunities. 
  • Timely completion and delivery of report templates to the Director of Operations and other Orion Food Systems Management. 

Knowledge, Skills, & Abilities

  • High energy, enthusiastic, core values, and company philosophy
  • Knowledge of proprietary system, Internet, Spreadsheet, Word and Order processing, and Inventory software, preferred.
  • Ability to effectively and professionally provide guidance and coaching to franchisees.
  • Good planning and priority setting skills.
  • Good communication and organizational skills.
  • Strong problem solving, math, and analytical skills.

Education and/ Or Experience

  • Bachelor’s degree from four-year college or university; or equivalent combination of education and experience.
  • 3-5 years field related sales experience in food industry desired.
  • Franchise operations background preferred.

Benefits may include:

  • Health, dental, and vision coverage
  • Employer paid life insurance
  • Flex spending
  • 401(k) with company match
  • Paid time off
  • Paid holidays

Orion is an Affirmative Action/Equal Opportunity Employer

Location: South Bend, IN
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